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Privacy Policy

WELCOME TO THE DC SOLUTION CHEMICALS.CO.ZA PRIVACY POLICY

 

This Privacy Policy applies to all users of our Website, related mobi-sites and software applications, collectively referred to as “our Platforms”, which are used to access and purchase our products and services.

 

The purpose of this Privacy Policy is to set out how, why and when DC Solution Chemicals Online (RF) (Pty) Ltd t/a DC Solution Chemicals.co.za (“DC Solution Chemicals”) uses your Personal Information so as to comply with the  Protection of Personal Information Act 4 of 2013 (“POPI”).

It is important that you read this Privacy Policy together with our other terms and conditions, privacy notices or policies we may provide from time to time when we collect or use your Personal Information.

 

Further, please pay special attention to the clauses in this Privacy Policy that appear in similar text and style (i.e. bold) which:

      • may limit the risk or liability of DC Solution Chemicals.
      • may create risk or liability for the user.
      • may compel the user to indemnify DC Solution Chemicals .
      • serves as an acknowledgement, by the user, of a fact.

 

We respect your privacy and take the protection of Personal Information very seriously. We strive to deliver excellent service every time you shop with us, and to do this, we need to use some of your Personal Information. This Privacy Policy describes how we handle the Personal Information we collect about you and/or receive from you. By using our Platforms, you agree to the processing of your Personal Information as set out in this Privacy Policy.

 

In this Privacy Policy, the terms  -

      • Personal Information”, and “process/processing” bear the same meanings as set out in POPI.
      •  “we”, “us” or “our” refers to DC Solution Chemicals.
      • you” and “your” refers to every person that accesses or uses our Platforms also referred to as a user.
      • registered user(s)” refers to anyone registered on our Platforms and has provided us with a unique email address and password as well as other Personal Information in order to order goods and services on our Platforms.

IF YOU ARE BELOW THE AGE OF 18

If you are below the age of 18 years, you must always get permission from your parent or guardian before you use our Platforms or give us your Personal Information. We may check that your parent or guardian has given you such permission, for example by asking you to provide us with your parent’s or guardian’s contact details so we can contact them. We may also check that the contact details you have given us are correct and are the details of a person who is actually your parent or guardian. If we are not able to verify such permission or if a parent or guardian confirms that you do not have their permission, you may not use our Platforms.

WHAT PERSONAL INFORMATION WE COLLECT AND PROCESS

DC Solution Chemicals processes Personal Information in a manner that is reasonable, adequate, relevant, non-excessive and purpose-specific. In order for users to access and use our Platforms we collect and process some Personal Information. When you become a registered user, we have to collect and process your Personal Information to render our services to you.

 

When you register to use our Platforms, we may collect the following Personal Information:

      • name and surname.
      • email address.
      • physical address.
      • gender.
      • mobile phone number.
      • online identifiers.
      • date of birth.

 

Should your Personal Information change or you wish to amend and/or correct this Personal Information you can do this by updating your registered user information in your account profile.

 

You warrant that the information you have provided is accurate, current, true and correct and that does not impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation with anyone or anything.

Information from using our Platforms

When you access our Platforms, whether or not you are a registered user, DC Solution Chemicals processes some of your Personal Information. Depending on how you access and use our Platforms, we may receive:

      • log information, through online identifiers, including information on how, when and for how long you use our Platforms and other services, the content you view and search queries you submit.
      • information about the equipment you use to access or use our Platforms, including the type of device you are using, how you access our Platforms, your browser or operating system and your Internet Protocol address.